Welcome to Support

Get answers to frequently asked questions on our Moneytree app or contact our support team for assistance.

Help Centre

Help Centre

If you are having trouble adding a new financial institution or don’t know how to use our app, please see our Help Centre for answers.

Go to Help Centre
Maintenance information

Maintenance information

Find out about the maintenance schedule and service status of your financial institutions. Please note that status updates may be delayed outside of normal business hours.

See maintenance information
Contact Support

Contact Support

If you can't find the answer to your question in the Help Centre, our support team is here to help. Get in touch with us by starting a chat from the bottom of our Help Centre page.
Availability: Weekdays 10am - 6pm (Excluding Japanese public holidays)

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